Returns & Exchanges

Your Next Steps

Select the gear to return

Get a refund confirmation

Print your USPS return label

Common Returns Questions

Return Policy

Orders may be returned up to 21 days after purchase. Final sale items are not eligible for return or exchange. 

All merchandise must be returned in new condition with all tags and packaging intact. Please thoroughly evaluate your items before sending them back and make sure they meet all the following requirements:
+ Tags still attached
+ No deodorant marks
+ No makeup marks
+ No stains
+ No odors (including perfume)
+ No alterations
+ No holes
+ No tears
+ No other damage

Any returned items that do not meet the above requirements will be rejected and returned to the customer without qualifying for a refund. Because our products are FDA registered medical devices, we cannot accept damaged or worn items for returns or exchanges.

Free Returns

No restocking or return shipping fees — just print off the prepaid USPS return label after moving through the steps above.

Exchange for New Size

In the next step, you’ll be prompted to select a new size & color for the item you’re returning. We’ll ship the new item to you right away.

Exchange for New Style

Click through the return process and request a refund. You’ll receive an Instant Refund code — a temporary gift card — that you can use to purchase something new on the site. 

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